Dispatch
MedicWest Communications Center keeps their finger on the pulse of the 911 System. All dispatchers are EMD - Emergency Services Dispatch Trained and able to give Pre-Arrival Instructions over the phone including directions on CPR. All dispatchers are also CPR for HealthCare Professional trained and 90% hold EMT Certifications.
Support Services
Our staff of highly trained personnel work to assist in all operational aspects of the ambulance service. All personnel are required to know how to operate all of the equipment on the ambulance. They are responsible for stocking the vehicles and providing support as needed to crews. Most employees are EMT certified or hold CPR Certifications.
Philips Monitor
We were the first major ambulance company to utilize the Philips MRx. We continually work with Philips and have made recommendations that were implemented into the monitor. This monitor offers continous 12 lead capability which is better for watching the progression of MI or the decrease of MI's in relation to our therapies. This monitor also has the capability to continuously monitor end tidal CO2.
Power Gurney
As new trucks are being added to the fleet all trucks are being fitted with Stryker Power Gurneys. These were purchased for the safety of the crew and patients to prevent injuries in crew members and allow us to more safely transport patients.